Privacy Policy & Terms of Use

Transparent privacy practices and clear terms for GenX Leadership Academy & Sara Hegy Leadership Coaching Services.

Last Updated: March 25, 2026

🔐 Privacy Policy (Updated for 2026)

Last Updated: March 25, 2026

1. Who We Are

This Privacy Policy applies to GenX Leadership Academy & Sara Hegy Leadership Coaching Services (the “Company”, “we”, “our”, or “us”). We provide leadership coaching, training programs, digital products, and workshops.

2. Scope of This Policy

This policy explains how we collect, use, disclose, and protect your personal data when you:

Visit our website
Purchase or use our services
Interact with our communications (emails, forms, social media)

3. Data We Collect

a. Personal Data You Provide
We may collect information such as:

Name
Email address
Phone number (if provided)
Billing/payment information
Any information you submit via forms, coaching sessions, or surveys

b. Automatically Collected Data
When you access our website, we may automatically collect:

IP address
Browser type and device data
Pages visited and session behavior
Cookies and tracking data

c. Data from Third-Party Tools
We may use tools such as:

Apollo.io (lead enrichment and outreach)
Email marketing platforms
Payment processors and CRM systems

These tools may process data such as your email address, company information, or engagement behavior, in line with their own privacy policies and applicable data protection law.

4. Legal Basis for Processing (GDPR)

Where the EU General Data Protection Regulation (GDPR) applies, we process your personal data based on:

Consent – for example, when you opt into emails or non-essential cookies.
Contractual necessity – to deliver services you purchase or request.
Legitimate interests – such as improving our services, marketing to existing or prospective clients, and performing analytics.
Legal obligations – where processing is required for compliance with laws or regulations.

How We Use, Share & Protect Your Data

5. How We Use Your Data

We use your personal data to:

Deliver coaching programs, digital products, and related services.
Process payments and manage transactions.
Respond to inquiries, support requests, and client communication.
Send updates, newsletters, and offers (only with consent where required).
Improve user experience and overall website performance.
Conduct analytics and marketing optimization to better serve our audience.

6. Cookies & Tracking

We use cookies and similar technologies to:

Improve website functionality.
Analyze traffic and on-site behavior.
Personalize content and marketing where permitted.

You can control cookies via your browser settings. Where required by law (for example, in the EU), we use cookie consent banners to obtain and manage your preferences for non-essential cookies.

7. Data Sharing

We do not sell your personal data. We may share data with trusted third parties, including:

Service providers (payment processors, email tools, CRM systems).
Analytics and marketing platforms (including Apollo.io).
Legal authorities where required to comply with applicable law.

All third parties are required to handle your data securely and lawfully under appropriate data processing agreements.

8. International Data Transfers

Your data may be transferred and processed outside your country of residence (for example, in the United States). Where required, we implement safeguards such as:

Standard Contractual Clauses (SCCs).
GDPR-compliant data processing agreements.
Other appropriate technical and organizational measures.

9. Data Retention

We retain your data only for as long as necessary to:

Deliver the services and products you have purchased or requested.
Comply with legal, tax, and regulatory obligations.
Support and document legitimate business operations.

You may request deletion at any time, subject to our need to retain certain information for legal or contractual reasons (see Section 10 below).

Your Privacy Rights, Security & Other Terms

10. Your Rights (GDPR)

If you are located in the EU/EEA, you have the following rights under GDPR:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion (the “right to be forgotten”).
Restrict or object to certain types of processing.
Request data portability where technically feasible.
Withdraw consent at any time (without affecting lawfulness of prior processing).

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding to your request.

11. Data Security

We implement administrative, technical, and organizational measures to protect your data, including:

Secure servers and encryption where applicable.
Restricted access to sensitive information.
Regular review of security practices and configurations.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of information transmitted to or from us.

12. Third-Party Links

Our website and communications may include links to external websites or services. We are not responsible for the privacy practices, content, or policies of those third parties, and we encourage you to review their privacy notices separately.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The latest version will always be posted on this page with the updated date indicated at the top.

14. Contact

For any privacy-related questions, requests, or concerns, you can contact us at:
Email: [email protected]

📜 Terms & Conditions (Updated for 2026)

Last Updated: March 25, 2026

1. Agreement to Terms

By purchasing or using our services, you (the “Client”) agree to be bound by these Terms & Conditions. If you do not agree, please do not purchase, access, or use our services or products.

2. Services

We provide a range of leadership and personal development services, including but not limited to:

Coaching programs.
Workshops and training sessions.
Digital products (e.g., the Clarity Kit).
Consulting and leadership development services.

3. Payments

Payments must be made in full unless otherwise stated in writing.
Accepted payment methods include credit/debit card and PayPal (or as displayed at checkout).
Prices are subject to change at any time, but changes will not affect purchases already completed.

4. Refund Policy

Clarity Kit only: You may request a refund within 7 days of the purchase date.
All other services: All other coaching, programs, workshops, and services are non-refundable.

We reserve the right to deny refunds in cases of misuse, abuse, or suspected fraud.

5. Intellectual Property

All program content, materials, templates, videos, and resources are owned exclusively by the Company and are licensed to you for personal use only. You may not:

Copy, reproduce, or distribute materials.
Resell or sublicense content.
Use materials for commercial training or coaching of others.
Share access or program materials with third parties.

Violations of our intellectual property rights may result in termination of access and legal action.

6. Confidentiality

All program discussions, group calls, and shared materials are confidential. You agree not to share participant information or disclose proprietary methods, frameworks, or tools outside the container of the program.

7. Client Responsibility & Disclaimer

You acknowledge that results cannot be guaranteed. You remain fully responsible for your decisions, actions, and outcomes. Our services are educational and developmental in nature and do not constitute:

Therapy or mental health treatment.
Legal advice.
Financial or investment advisory services.

8–13. Liability, Termination, Disputes & Force Majeure

Limitation of liability: We are not liable for indirect, consequential, or special damages, or for losses arising from your use of the services. Use is at your own risk.
Termination: We may terminate access without refund if you violate these Terms or disrupt the program experience for others.
Indemnification: You agree to indemnify and hold the Company harmless from claims arising from your use of the services or breach of these Terms.
Dispute resolution: Claims must be filed within 100 days. Disputes will be resolved via arbitration and governed by German law.
Force majeure: We are not responsible for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, power outages, internet disruptions).

14–15. Modifications & Contact

We may update these Terms at any time. Continued use of our services after changes are published constitutes acceptance of the updated Terms.

If you have questions about these Terms, you can contact us at:
Email: [email protected]

Questions about privacy or terms?

We take data protection and transparency seriously. If you have any questions about this Privacy Policy or our Terms & Conditions, please reach out.

Email: [email protected]

Where scientific rigor meets leadership and scalable execution. Commercial Registry HRA 62139B Berlin ·